IT operation and maintenance
IT operation and maintenance outsourcing business has become an important choice for enterprise digital transformation, and its core value lies in achieving cost reduction and efficiency improvement through specialized division of labor. Our services and key Commitment as below:
1、 Mainstream services
Basic equipment hosting type
Including basic services such as hardware inspection and fault repair, suitable for enterprises that want to reduce labor costs. For example, a manufacturing client outsourced server operation and maintenance, resulting in a 37% reduction in annual labor costs and an increase in equipment availability to 99.92%
Hybrid collaborative type
Enterprises retain the autonomy of their core systems and outsource routine tasks such as desktop support and network maintenance, which is common in the financial and healthcare industries
Full process management type
The entire IT infrastructure (including system upgrades and security protection) is managed by service providers, suitable for small and medium-sized enterprises with non core IT businesses
2、 Cost and Pricing
Desktop and server operations are priced based on annual fees per unit
Small and medium-sized enterprises provide IT services one day a week, priced on a monthly basis
The operation and maintenance costs of hybrid cloud environments (across public cloud and local devices) are priced based on annual fees
3、 Technical ability and case studies
Intelligent operation and maintenance: using AI prediction
Virtualization operation and maintenance: Reduce fault recovery time to one-third of the industry average through automated processes
Provide 'insurance style service' and promise to compensate for data loss caused by operational errors